Questions, answered.

Massage it into wet hair and scalp until it lathers. Leave it on for 4 minutes so the plant oils and extracts have time on the scalp, then rinse well and follow with Hair Therapy Conditioner.

After shampooing, smooth it through the lengths and ends of wet hair, leave it on for [2 minutes, confirm], then rinse well. It goes on the lengths, not the scalp.

Yes. The shampoo is sulphate free and pH balanced at 6.8, so it's gentle enough for daily washing. Daily use gives the best results.

Most people notice cleaner, fresher-feeling hair and scalp from the first wash. Hair grows slowly, so give it 6 to 12 weeks of daily use [substantiate] to see hair that looks thicker and fuller.

About 30 days if you wash daily [confirm]. The 3-month supply gives you three bottles at 15% off.

Yes. HUSSSH Hair Therapy Shampoo and Conditioner are made for men and women.

Yes. The shampoo is sulphate free, so it won't strip colour or dry out chemically treated hair.

Yes, you can use HUSSSH as your everyday shampoo and conditioner while using other treatments. Follow the directions for your treatment, and ask your doctor or pharmacist if you're unsure how to combine them.

Check with your doctor or pharmacist before using any new product during pregnancy or while breastfeeding. They can review the full ingredient list with you, which you'll find on our Ingredients page.

Nine plant oils and extracts: saw palmetto, rosemary, argan, ginseng, amla, hibiscus, sage, Himalayan cedarwood and tangerine. It cleanses with mild cleansers made from an amino acid, sugar and coconut. See all 28 ingredients, each explained, on our Ingredients page.

Six plant oils and extracts: shea butter, argan oil, olive oil, macadamia oil, castor oil and dong quai root.

Yes. HUSSSH contains no sodium lauryl sulphate (SLS) or sodium laureth sulphate (SLES), no parabens and no silicones.

No. The formula is built around plant oils and extracts, and its cleansers come from an amino acid, sugar and coconut. Like almost every shampoo, it also contains a few ingredients made in the lab that keep it safe and stable, including a preservative and fragrance ingredients. All of them are listed and explained on our Ingredients page.

Niacinamide is a form of vitamin B3 widely used in skin and scalp care. Ferrous gluconate is a gentle mineral salt of iron, used in the formula as a conditioning ingredient.

Biotin works from the inside, through the food you eat. We chose ingredients that suit a shampoo, which is on your scalp for a few minutes and then rinsed away.

Yes. The shampoo's Citrus Fruit Blend and the conditioner's Cedar Lime Blend come from their botanicals plus a fragrance blend. If your skin is sensitive, try a small amount on your inner arm first and wait 24 hours.

HUSSSH is cruelty free and never tested on animals. [Vegan: confirm with the manufacturer.]

No ingredient in our shampoo or conditioner is a PFAS. Read more about why that matters on our Our Mission page.

No. HUSSSH is a cosmetic shampoo and conditioner for thicker, fuller-looking hair. It isn't intended to diagnose, treat, cure or prevent hair loss. If you're worried about thinning, talk to your doctor or a dermatologist.

No. HUSSSH contains neither. Both are medications, and a doctor or pharmacist can explain whether they suit you.

DHT (dihydrotestosterone) is a hormone made from testosterone. In people who are genetically prone to it, DHT is linked to pattern hair loss. Our Journal explains how it works in Why hair thins.

See your family doctor or a dermatologist if your hair loss is sudden, patchy, itchy or painful, comes with other symptoms, or has lasted more than six months.

We ship across Canada [confirm: all provinces and territories].

Orders ship from a Canadian fulfillment centre and usually arrive in 3 to 5 business days [confirm]. You'll get a tracking link by email, and your order arrives in plain, unbranded packaging.

[Shipping rates and any free-shipping threshold: confirm.]

No. Orders ship from inside Canada, so there are no duties, customs fees or border delays.

All prices are in Canadian dollars. Sales tax (GST, HST or PST) is added at checkout based on your province.

[Accepted cards and wallets, for example Visa, Mastercard, American Express, Apple Pay and Google Pay: confirm.]

Choose the 3-month supply on the product page and you get three bottles at 15% off. The discount applies automatically in your cart. The bottles ship together as three single bottles.

One Hair Therapy Shampoo and one Hair Therapy Conditioner for $49.99, 12% less than buying them separately.

Not right now. The 3-month supply is the best way to save.

Email info@hushhealth.ca as soon as possible. Orders are sent to our fulfillment centre quickly, so we can't change or cancel an order once it has shipped [confirm].

All sales are final. If your order arrives damaged, is wrong or doesn't arrive, email info@hushhealth.ca with a photo within 14 days and we'll send a replacement or a refund. You don't need to send anything back.

Yes. You can also find HUSSSH on Amazon.ca [confirm the store link].

Hush Health Canada Ltd. is Canadian owned and operated. The HUSSSH formula was developed in the UK [confirm], and we bring the same formula to Canada.

Health Canada doesn't approve cosmetics before they're sold. Instead, companies must notify Health Canada of each cosmetic they sell and list its ingredients. HUSSSH is sold in Canada as a cosmetic and has been notified to Health Canada [confirm].

Both are printed on the bottom of the bottle. Once opened, use the product within 12 months [confirm].

The bottle is PET (plastic #1), the pump is polypropylene (plastic #5) and the carton is paperboard. Check your local recycling program, since what's accepted varies by municipality. [Confirm material codes with the packaging.]

A French version is on the way. Our packaging is already in English and French.

Email info@hushhealth.ca. We reply within [1 business day, confirm].